Refund policy

Returns and Refunds

We accept return requests within 30 days of delivery.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase may be required.

Please contact us before returning any item. Do not send products back without receiving return instructions from us first. If your return is approved, we will provide the appropriate return instructions and return destination.

Because some of our products are fulfilled by international suppliers, the return address may vary depending on the product and order.

Damaged, defective, incorrect or missing items

Please contact us as soon as possible if your order arrives damaged, defective, incorrect, or incomplete. We may ask you to provide photographs or video of the item and packaging so we can investigate the issue with our fulfilment partner.

Where approved, we may offer a replacement, partial refund, or full refund depending on the circumstances.

Change-of-mind returns

If you change your mind, order the wrong item, or no longer want the product, please contact us before returning anything. Return shipping costs for change-of-mind returns may be the responsibility of the customer. Original shipping charges may not be refundable.

Returns sent without approval

Items returned without prior authorization may not be accepted or refunded.

Refunds

If a refund is approved, we will notify you. Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

For any return or refund questions, please contact us at the email address listed on our store.